At Carrma Luxury Watches, we only source timepieces from authorized dealers and reputable brands. Each watch we sell comes with official certification of authenticity and is accompanied by all necessary documentation, including the warranty card and the manufacturer’s original packaging. Rest assured that all our watches are 100% authentic.

Yes, we offer a hassle-free 30-day return policy. If for any reason you’re not satisfied with your purchase, you can return the watch within 30 days for a full refund or exchange. Please ensure that the watch is in its original condition with all tags and packaging intact. For more information on how to initiate a return or exchange, refer to our Return and Refund Policy.

Every watch purchased from Carrma comes with a warranty provided by the manufacturer. The length and terms of the warranty may vary depending on the brand, but it typically covers any manufacturing defects and malfunctions under normal usage. Please refer to your warranty card for specific details, and feel free to contact us if you need assistance with any warranty-related concerns.

Luxury watches require proper care to ensure their longevity. Here are a few tips:

Keep the watch clean and dry; avoid contact with harsh chemicals.
Store it in a safe, padded place when not in use to prevent scratches.
If your watch is water-resistant, always check the gaskets and seals regularly to ensure they are intact.
Have it professionally serviced at regular intervals, especially if it’s a mechanical or automatic watch. If you have any specific questions about caring for your watch, feel free to contact us for personalized advice.

Yes, we offer international shipping to many countries worldwide. Shipping fees, delivery times, and import duties may vary depending on your location. At checkout, you’ll be able to view the shipping options available to your country. If you have any questions about international shipping or require assistance, please reach out to our customer support team.